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Email Questions

1. How do I add more POP3 email user accounts?
2. How do I create email forwarding for an email account?
3. How do I set up Autoresponders / Autoreply?
4. What is my SMTP and POP3 server?
5. How do I set up Microsoft Outlook Express to send and receive email?
6. When I try creating a user I get the following error...'User name already exists'
7. Is there a way to check my email when I am traveling or away from my normal computer?
8. How do I set up my email account to forward messages to more than one person?
9. How do I set up a 'catch all' email address?
10. How do I set up a mailing list?


1. How do I add more POP3 email user accounts?

Click "Add user" from inside your Control Panel (www.yoursite.com/siteadmin).

You can receive email for additional names by putting those names in the alias box.

Example: If you created the username 'david' and you want that user to also receive email at dave@mickwood.com, just put 'dave' in the alias field.

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2. How do I create email forwarding for an email account?

Go to your Control Panel (www.yoursite.com/siteadmin). Click on the blue mail envelope icon next the username. Put the email address you want your email to be forwarded to in the 'Forward Email To' box and click save changes.

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3. How do I set up Autoresponders / Autoreply?

From your Control Panel (www.yourdomain.com/siteadmin) click the blue mail envelope icon next to your username. Click on the vacation / autoresponder check box, insert your message in the box, then click 'Save Changes'.

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4. What is my SMTP and POP3 server?

Your POP3 (incoming) and SMTP(outgoing) server is:

Format: mail.yourdomain.com

Example: mail.mickwood.com

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5. How do I set up Microsoft Outlook Express to send and receive email?

Step 1: Click on 'tools' , then scroll down and select 'accounts'.
Step 2: Then click 'Add' and 'Mail'.
Step 3: Type in your full name and click 'Next'.
Step 4: Type in your email address and click 'Next'.
Step 5: Type in 'mail.yourdomain.com' for Incoming Mail.
Step 6: Type in your ISPs SMTP server for Outgoing Mail and click 'next'.
Step 7: Type in your username and password and click 'Next'.
Step 8: Click 'Finish'

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6. When I try creating a user I get the following error...'User name already exists'

Someone else on your server is already using the user name you are trying to create.

In order to receive email for the user you are trying to create, just create a unique user name and put the name of the person you want to receive email for in the email alias blank.

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7. Is there a way to check my email when I am traveling or away from my normal computer?

Yes, all of our customers have full access to their email from anywhere in the world by going to www.yourdomain.com/webmail . Make sure you replace yourdomain.com with your domain name.

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8. How do I set up my email account to forward messages to more than one person?

Create a .forward file in the directory "/home/sites/www.domain.com/users/username"

Edit it to include all the email addresses you want to receive the email.

Example: mick@mickwood.com, dave@mickwood.com,

Note: You will need to FTP the .forward file with the username of the person having the email forwarded.

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9. How do I set up a 'catch all' email address?

You can set up an email address that will catch all email to your domain which does not have an assigned email address already. To do this just put '@www.yourdomain.com' in as an email alias for a user.

Example: @www.mickwood.com

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10. How do I set up a mailing list?

Step 1: From your Control Panel (www.yourdomain.com/siteadmin) click on List Management.
Step 2: Click on 'Add Mailing List'
Step 3: Type in the name of the list name.
Step 4: Type in the name of the list password.
Step 5: Tick the 'Allow User Subscriptions to List' checkbox.
Step 6: Tick the 'Allow Unsubscribed Posting to List' checkbox if required.
Step 7: Add email addresses in the 'External Recipients' box.
Step 8: Select which registered users as appropriate in the 'Registered User Recipients' box.
Step 9: Press 'Confirm New Mailing List'.

To use your mailing list send an email to listname@www.yoursite.com.

Example: newsletter@www.mickwood.com

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