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File Transfer Protocol (FTP)

1. Overview of File Transfer Protocol
2. How do I FTP files to my site?
3. I uploaded my web pages although I can not see them.
4. How do I manage my site if I do not want to use an FTP program?
5. I have uploaded my files with Dreamweaver, why can't I see them via the web?
6. When I try to connect to my site using FTP I get the error, 'Blocking Call Cancelled'
7. How do I view hidden files in my FTP program?


1. Overview of File Transfer Protocol

File Transfer Protocol (FTP) is the preferred protocol, or language, used in order to transfer large files remotely from client to server or visa versa. It is the preferred protocol because it transfers both ASCII and Binary files faster than any other protocol available. The mickwood.com FTP service is available for all clients 24 hours a day, 365 days per year.

As a client, you are restricted to your own account and cannot move outside your home directory. Your home directory is where you are logged into when you initially create an FTP connection. If you wish to have more than one FTP account on your account, you can create additional user accounts via your Personal Control Panel. (www.yourdomain.com/siteadmin)

The most important directory is your "web" directory where all the files relating to your website reside. When someone accesses your website they are simply requesting the files and directories that reside in your web directory.

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2. How do I FTP files to my site?

This tutorial will explain how to use Macromedia Dreamweaver to FTP your files. You can another FTP program if you wish (refer to the program help for details).

Step 1: Open the Remote Info category of the site definition panel.
Step 2: Select FTP from the access drop down list.
Step 3: Type in ftp.yourname.com in the FTP Host box.
Step 4: Type in ../../web/ in the Host Directory box.
Step 5: Enter your login name and password.
Step 6: Click Test Connection to test your login and password.

Dreamweaver automatically saves your password for you. Deselect the Save checkbox if you prefer that Dreamweaver prompts you for a password each time you connect to the remote server.

There are many ways to actually upload your files once a connection is established. I prefer to simply drag and drop files from the local directory into the corresponding remote directory.

If you are using a different program to FTP your files remember that graphic files are BINARY and text files are ASCII. Dreamweaver automatically uploads files in the correct format.

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3. I uploaded my web pages although I can not see them.

In order for your web pages to be displayed for your site, you must make sure that:

  • You uploaded all the files and named the first file: "index.html"

  • You uploaded to your BASE web directory, not in your /users/name/web (see Step 4, Question 2 above).

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4. How do I manage my site if I do not want to use an FTP program?

All sites can be accessed very easily via a file manager from a browser. To access your file manager just go to www.yourdomain.com/fileman/fileman.cgi

Make sure and replace yourdomain.com with your domain name. You will be prompted for a username and password. Enter your site admin username and password to gain access.

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5. I have uploaded my files with Dreamweaver, why can't I see them via the web?

By default Dreamwever will upload your files to your users web directory (/users/username/web). You need to have your files in your main web directory. In order to accomplish this you must set your host directory setting to '../../web'.

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6. When I try to connect to my site using FTP I get the error, 'Blocking Call Cancelled'

This FTP error message occurs when the file transfer has too many errors. It's usually due to phone line or connectivity problems or using a modem speed setting that the modem can't handle.

Sometimes you'll only have these modem troubles when uploading files to your web site because that is generally when the most data is sent at one time from your computer to the Internet.

To troubleshoot this problem, first plug a phone into the phone line your modem is connected to. If there is static on the line, then call the phone company to get it fixed.

If there's no trouble with the phone line then lower the configured connect speed (port speed) on the dialing software before connecting to the ISP when the connection will be used to upload data to the Web site. If the error persists after turning down the port speed, please contact your ISP and ask them to help you adjust your MTU settings. (This procedure can also improve data transfer rates from the Internet to your system.)

If you experience this error on an LAN-Internet connected network, contact your Network Administrator.

This error can also be caused by using 32-bit FTP or transfer software through a 16-bit TCP/IP stack.

Windows 3.1 users or people using a 16-bit dialer (possibly an old version from their ISP) MUST use 16-bit FTP software to upload, or they must upgrade to a 32-bit OS or dialer.

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7. How do I view hidden files in my FTP program?

In Dreamweaver

Dreamweaver won't display hidden files in Site View. You can either use another FTP program or you can use your filemanager.

In Filemanager

Step 1: Go to www.yoursite.com/fileman/fileman.cgi?
Step 2: Select the 'web' folder
Step 3: Select Preferences from the tools menu.
Step 4: Tick the 'File Display' -' Do you want to show hidden files?' checkbox
(NB: The directory will refresh showing the hidden files.)
Step 5: You can then delete / copy / move the file using the Commands menu.

In CuteFTP

Step 1: Go to Sitemanager.
Step 2: Choose the connection and click edit.
Step 3: Make sure filters is checked.
Step 4: Press the filter button towards the bottom.
Step 5: Check [Enable remote filters (Server applied filter)]
Step 6: In the box below add -al
Step 7: Hit apply, now log in with that connection.

In WSFTP

Right click on the connection before logging on, select "properties", then select the "startup" tab. On this screen you shall see a box that says "Remote file mask". In this box place "-al", then log in.

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